MUTUA MADRILEÑA CASE STUDY

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Client:

Web page:

www.mutua.es

Sector:

Insurance Company

Requirements:

MUTUA MADRILEÑA implements Voice Portal solutions with voice acknowledge, CTI integration and customized application to measure the customer’s experience.

Solution:

PlusNet solution involved from the migration of the former Avaya IR Platform to the Avaya Experience Portal latest version.

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