Software developer

  • Proven ability to communicate complex technical problems in ‘customer friendly’ language
  • Excellent work ethic – high output (i.e. 100+ tickets a day) and attention to detail
  • Excellent written and verbal communication skills
  • Passionate about making customers happy
  • Knowledgeable about the Dropbox product and able to learn the rest of the product quickly. Ideal applicants are existing Dropbox users who use the product regularly and are active in the Dropbox community
  • Expert in the use of at least two of the following operating systems: Microsoft Windows, Mac OS X, Ubuntu Linux
  • Knowledge of revision control like SVN or Mercurial would be great
  • Able to think outside of the box and find creative ways to solve customer problems
  • Written fluency in one or more of the following languages is a major plus: Spanish, French, German, Japanese